BOOKING TERMS AND CONDITIONS
1. Ensure registration to attend Ashara Mubaraka is approved before proceeding with a booking.
2. All accommodation bookings are on basis of full payment in advance through credit/debit card only.
3. All rates mentioned are in USD.
4. Tourism Dirham Fees are to be paid directly by guests upon check-in in local currency per room per night (10 AED for 3* /15 AED for 4* and 20 AED for 5*).
5. Cancellation fee will apply for all bookings made. Please refer to the terms and conditions for each hotel.
6. In case of group bookings (10 rooms or more in a hotel) contact: support@novoragroup.com
7. Any booking pre/post the dates (15th to 30th July) of the Ashara Mubaraka is not offered online; you may contact: support@novoragroup.com
CANCELLATION POLICIES
Any room cancelled before 2nd July: FOC.
Any room cancelled from 2nd July onward: 100% of total stay charges.
No show: full charges
Early departure: full charges
EMERGENCY CONTACT
Email: support@novoragroup.com
Telephone: +971 4 450 4450
Mobile: +971 52 269 0178
Working Hours – 9:00AM to 7:00PM (UAE Time)(GMT+4)
Working Days – Monday to Sunday
PASSPORT DETAILS FOR VISA APPLICATION
If you have purchased tourist visa through the booking order, kindly proceed to click the link below to submit the passport and generic details of the visa applicant via https://novobooking.com/passport-details
NOTE: For More Hotels, Please Click “HOTELS” link on the top